Tailored to your personal needs
We are currently undergoing the Gold Standard Framework for end of life care. This is a two year course involving everyone connected and involved with Cleeve Lodge to ensure that our residents receive excellent end of life care.
We endeavour to provide excellent standards of care and are aware that people coming to Cleeve Lodge are entering a different phase of their life. Each staff member of Cleeve Lodge is aware of the care that each particular resident wishes to receive. In order to achieve this we have in-depth and ongoing conversations with residents and relatives to ensure we all know residents particular requests, especially near the end of their life.
Wishes are always respected
We all understand that this is a very sad and difficult time. All family members are talked to about their relative’s wishes and are guided through what to expect.
When one of our residents dies, the whole team is affected as everyone is regarded as family.
"People were supported to remain living in the service at the end of their lives if this was their choice. One person was being supported with end of life care. The person’s relative told us ‘I can’t praise them enough. They are ringing me every day to keep me up to date now (person) is extremely unwell. They have supported me absolutely."